What happens in the ten minutes after someone tries to reach you decides whether you get the job. This is the part we automate: the text back, the follow-up, the reminder, the review request.
Or from under a sink, or with a dog on the table, or with your arms in a condenser unit.
A homeowner with a leak is working down a list of search results. Your phone rings, nobody picks up, and plenty of people don't leave a voicemail — they hang up and dial the next name. By the time you've climbed down, somebody else has the job.
That is not a marketing problem. You won the search and you got the call. It was lost in the gap between the call ending and you being free to return it, and more traffic does not close a gap. This page is only about what happens after contact — the site itself is on the web design page, getting found is local SEO.
Each is small on its own. Together they close the gap between a lead reaching out and you being free to talk.
A call goes unanswered. Seconds later a text goes out, so you have a lead in writing instead of a number in a call log.
A name and an email tells you nothing. The forms ask what the job is, where, and how soon.
Leads go cold because nobody chased them twice. A few messages over a few days do the chasing.
A no-show costs a half day you can't resell. Two reminders let people move the slot instead of not being home.
The customer is happiest the day the work finished, not three weeks later when you remember to ask.
Calls, forms, texts and replies end up in one place, tagged by source and timestamped from first contact.
Missed-call texts fail when they read like a robot stalling. Three rules fix that. We write yours on the setup call.
An unexplained text from an unknown number gets deleted. Lead with the business name so they know this is the company they just called.
"Sorry we missed you" ends the conversation. "What's going on with it?" starts one. A reply is a lead you can price.
Say when a human will call back, and make it a window you'll hit. People wait if they know how long. They won't wait on silence.
How calls reach you now, when your busy hours are, what the text should say.
Number, forms, sequences and reminders, pointed at wherever your leads need to land.
You call your own number and let it ring. Nothing goes live until you've watched it work.
Wording, timing, a sequence one message too long — included, no hourly rate.
It isn't a separate product. There's no extra line item for lead management. It's part of the Growth plan — $495 down, then $249 a month with everything included, or $2,490 a year if you'd rather take the two free months. Starter, at $795 once plus $29 a month hosting, is a site and a form to your inbox. See the pricing breakdown.
Where leads land is your call. If you run a field-service system — Jobber, Housecall Pro, something similar — we point everything at it. If you don't, we don't sell you one: leads come by email and text.
It doesn't replace picking up the phone. A text buys time; it doesn't close the job. The lead is just still warm when you call back.
You see it before you pay. The site gets built first — no deposit, no contract to look. Month-to-month after that, cancel on 30 days' notice, and the domain, hosting, code and content are yours. Towns we cover are on the service areas page; if you sell products too, the ecommerce add-on starts at $1,500.
Tell us how your phone works today and we'll tell you what the automatic reply should say. We answer within one business day.
Or email hello@nsgstudios.com. You can also read how the websites themselves are built or go back to the NSG Studios home page.